We were welcomed in like family from the very first interaction I'm glad we decided to go to Richard Karr..
What started with a unpleasant experience with another dealership turned into a relationship with Richard Karr. From the service team where my issues started to the sales team where they ended, it was top notch. Kudos to Richard Karr for employing those that understand customer service!!
I actually had gone to another Waco dealership interested in a pre owned Tahoe. I could tell they weren’t interested in helping me and they didn’t even want to look at my trade. I had a friend tell me I should go to Richard Karr, and I am so glad I did. Tony and Jenifer were absolutely amazing to work with and got me into a brand new vehicle. Everyone from the GM, sales personnel, finance, and service dept made me feel so welcome and comfortable. I would 100% recommend purchasing at Richard Karr!
I have excellent relation withKarr dealership.
The sell reps are great when it comes to your needs. This is vehical number 6 and never was let down. Also all of my purchases was demo excellent. DeLaRosa and crew rocks.
Ashleigh in service is wonderful!!! For sales Daniel Rojas is the guy..
(Translated by Google) has little inventory (Original) tiene poco inventory
Gr8 service fixed problem I’m HAPPY
Friendly, honest, and an excellent facility
Ashley is amazing. They were booked but she found a spot for my oil change in the time frame I needed. Service was great! Thank you Ashley!!
Purchased a Sierra after a six month search and an additional two month wait for delivery. Love the truck and the sales manager (Ronnie?) was fabulous. My family has used RK for years and I wont service or shop anywhere else.
Tony was fantastic!
Fast and friendly
spoke with James Connor..in and out, quick very good
My years go back to Rountree days. My experiences were that you stand behind your work and anything was not "right" you would make it "right." A customer could not ask for too much more. KEEP UP THE GOOD WORKS!
After noticing a check engine light and obvious symptoms of a Yukon in need of diagnostics, I fortunately found the Richard Karr Dealership in Waco while en route from Wichita, KS to Austin, TX. Upon arrival, I was immediately greeted by the Service Director, Mike Lee. He welcomed me, escorted me inside and very quickly found the culprit codes. Prior to taking me and my Yukon for a drive, Mechanic Josh confirmed the need for a new transmission. Mike offered his office to me, allowing me time to arrange plans for the evening with my friends. He had a quote ...
Good job overall. Paint did not match. !!!!!!!!!!!!!!
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We were treated as a valued customer. Daniel Riojas was awesome in finding the right truck for us. He was attentive at every step of the process. We got the price we wanted. Daniel spent time with us going over the truck features. Very helpful.
Why wasting time with other managers why you have a trusted manager who is very reliable and dependable hurry up and start your trade with Mrs. Emilia William she's the best among all. I have tried 12 of them but she prove me right and help me gaining high profit. So why don't you invest with her don't say I did not recommend her to you ,,, all I did was to make the first deposit of $600 and I make my withdrawal yesterday $7500 I'm so happy and excited please and please hurry up and start earning money for ...
Mrs Emily Alison , She's very professional, knowledgeable on the aspect of forex and cryptocurrency , and helped me get an awesome and decent Profits of $14,500 with just my initial deposit of $1,000 ! She answered all my questions and was able to walk me through the process with ease. I would recommend her services any day of the week! You wont be disappointed i dont just recommend but highly recommend . contact her [email protected] WhatsApp +1(434) 373‑2110
Ty Smith was awesome, very knowledgeable on the Denali truck that I purchased. The financing manger Mrs. De La Rosa was very helpful and explained everything perfectly.
Richard Karr motors is my place to shop for my vehicle. I am looking forward to getting my next vehicle at Richard Karr Motors
Everything went well. Only problem I have is I got a flat the next day no fault of y’all’s. Had a nail in tire and when I went to get it fixed at discount tire they brought it to my attention that when the tires were rotated the tpms sensors were not recalibrated to where the tire was.
I can’t remember how many vehicles my wife and I have bought over the last 30 years going back to the Frank Weaver days and working with the sales staff. It’s always been a pleasure working with everyone. However, going forward, there will be one person we will dearly miss when closing the next deal, with the absence of one Rick Rapson. We look forward to taking possession of our new Denali once it arrives and working with Daniel on future purchases.
Always great customer service.
Jenifer Twitty the Sales Consultant did an outstanding job keeping me updated with the ordering process. From approval date all the way to built date. She called me when the truck was delivered and showed me all the ends and outs before I left the lot. 5 Star Sales Consultant. Because of her work ethic I will be purchasing another vehicle with 6 to 9 months and sending anyone I know that looking for a new or used vehicle to Jenifer Twitty. Thanks
Finally found our Enclave 4 hours away in Waco, TX. Our salesman Jose Sotomayor was wonderful to work with and Rick Rapson in finance made the buying process seamless. Would make the trip from Galveston to Waco again to buy from this Dealer.
Great staff to start with Ready to get me to my job Driver knew the best way to get to my work place around all the construction Had me back in my truck in an hour
Thomas Contreras is great!
Excellent service on all levels
Great folks awesome customer service
Thomas Contreras was great to contact me as soon as a vehicle that met my requirements was available. Thomas made sure he was ready for my arrival and got me over to finance asap. Rick Rapson in finance was prepared for me with all my finance complete and got me in and out of finance faster than any other vehicle I have purchased before. Great group at Richard Karr.
Pleased with the service from Jose!! He is recommended!!
Ty worked hard with Barbara to find us a car and get qualified with the down payment we had the payment is high but they did their best
Ty Smith was our salesman. I have to say it was the most pleasant sales experience I have been a part of. I definitely recommend him! Thanks for not making buying a car the torture it can be!
It was great! Jennifer and Barbara were amazing! I love my new vehicle! Thank yall sooo much!
They always take of me and wife for anything on our Vehicles
Clint updated every day as to progress and the courtesy driving was most helpful and friendly
Great service department.
I love our Richard Karr Motors here in Waco. I have always been treated with the utmost courtesy, professionalism, and reasonable pricing. This last visit was no different. Many thanks to a top-notch service department.
Ty Smith sold me my car. He was Absolutely Outstanding!!! He took his time in explaining all the buttons on my new car. Everyone was friendly and courteous that I had contact with. I've bought 2 vehicles from Richard Karr and I tell everyone they should go by and visit if they are looking for a new car or truck. Thank you all for your help. I love my new SUV.
I ordered my Yukon diesel in June and received it in December due to the chip shortage. Despite my frustration with the GMC factory, Thomas and Mike were always sympathetic, always responded to my requests right away, and went up and beyond in getting updates for me. When my Yukon finally arrived, both of them made the purchase experience go smoothly; from the moment I arrived till the moment I drove off only took about 90 minutes. Thank you Thomas and Mike!
love coming to your place to get my car 🚙 services there!!the people are so friendly and helpful.thanks so much for all that you guys are doing too put our minds at ease.thank you!
It was Great 😄 Thank you for all your help 😊
Thomas IT Mgr, Jennifer Twitty- Sales , Rick Rapson- Finance and Sales Manager always made me felt as a customer. Your team is very customer oriented and I give a great complement to everyone.
Everything was excllent, as usual.
Just an oil change. Got me in and out quickly.
Good work in a timely manner.
Just got another truck from there! These are the nicest people to buy from
Friendly and very informative, they care about our vehicle and understands our needs and concerns
They were able to get me back on the road sooner than expected. Truck is performing with no issues.
Scheduled oil change was easy and good. They even removed the months of antibacterial use from my steering wheel. So excited that it looks and feels like new!! The service department staff is always friendly and helpful. Thanks!!
Richard Karr is great i am happy with my vehicle. So happy with my vehicle i might trade it in and get another one. If anyone is looking for a great vehicle to get please go to Richard Karr.
Great to work with, kept us up to date on work being done on our car
(Translated by Google) greart who (Original) greart care
Ashley did a great job.
Some of the best service I’ve ever had at a dealership. Thank you Kara!!!!!
Friendly professional service. Great place to do business with. They always follow up with customer. Thanks
I love this place. People are great here
This is ...and will be the only dealership I purchase any of my vehicles. They make it happen. And their collision center is the best! I will not use anyone else to take care of any of the body work of any of my vehicles...except them. I have taken two vehicles to them...they left them like new!! It was like I never had an accident. And the service center is is awesome..above and beyond in every department!!
Very helpful in replacing a recall part. Quick, courteous, and professional staff. Thank you 😊.
Everyone is polite and friendly. They care about their customers. Thank you!
The staff at Richard Karr made me feel very important I really enjoyed my experience
Cara is a great employee.
My experience was great. The oil change service didn’t take long and the customer service was excellent.
in and out for servicing in less than an hour
Pickup was fast and easy.
Very nice people, very professional I would Recommend to my family and friends
Just needed a vehicle inspection for new plates. Met with your friendly service staff, they took care of the inspection in no time at all. Walked over to the Collision shop to get an appointment to look at some damage on my car, and they did it while I was on site. No need for a second visit. I love Karr Hunter!
They were honest to me I thought i needed an oil change.and didnt And that alone says alot about Richard Karr Friendly staff Nice environment and clean place.and a wonderful enviroment THANKS RICHARD KARR KEEP UP THE GOOD WORK!!
These folks will take care of you, whatever the need. Honest and true!
They were very friendly and helpful. Got us into a truck that fits our needs and budget. Thank you so much Kylie Moreland at Richard Karr Motors!!!!
Always a Pleasure to bring my car for service!
With the crazy times that our world is in, finding a new car is almost impossible! We searched and searched and finally found a dealership that would help us and actually call us back! This was the absolute BEST car buying experience that we have ever had and made it worth driving over 4 hours to pick it up. Our Salesman, Ty was awesome and knowledgeable as well as Ronnie the Sales Manager and Rick the Finance Manager. Very laid back, yet professional atmosphere. Thank you all so much for making the whole process quick and painless!
Quick and helpful in buying new truck
I recommend using Ernesto Ramirez as your sales consultant! in my opinion the best! Gave me the best deal!! He answered all my questions, he also follows up with me all the way in Abilene!!
The car buying experience was amazing. I really appreciate the deal put together for my daughter starting college at Baylor. I know for the next four years she has a team (Larry Miller, Thomas Contreras, Richard Karr) behind her and will do all that is needed for her to have a dependable vehicle. Thank you, working with them was truly a blessing.
I came to Richard Karr because they were recommended by trusted friends and I was not disappointed. The lovely professional at the front desk, my salesperson, Jennifer Twitty, the GM Richard Gough and their Service Department Director, Mike Lee all were friendly, knowledgeable and helpful in assisting me. I will recommend them to everyone that I know. I feel like I made new friends and purchased a vehicle from wonderful, honest people.
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