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Welcome to Richard Karr Cadillac
Richard Karr Cadillac has a full lineup of new and used vehicles to offer to its Waco customers. Waco, TX Cadillac customers must know that our staff will make sure that their auto-buying experience is pleasant and hassle-free. We know that you have high expectations, and as a premier dealer, we enjoy the challenge of meeting and exceeding those standards each and every time. Waco, TX Cadillac shoppers can also take a look at our service, auto repairs, collision center, parts, accessories, and tires department in Waco to keep their vehicle running in good condition. Check out the driving directions to Richard Karr Cadillac to visit us and learn more about our dealership.
FAST AND PROFESSIONAL
Came to see about buying a new SUV. Jose was the best sales consultant! Explained difference between suvs. I finally came to what I wanted. Really recommend for all wanting a new car, truck Suv.
Easy simple purchase, no run around or trying to pressure us. Gave us better deal than another dealership. Mrs. Twitty was real professional
Great customer service! I am pleased that you have a play room to keep children occupied while we wait.
Team keeps you up to date of progress and gives you rough estimate of completion date
Honestly one of the most painless experiences I’ve ever had getting work done on my truck. I submitted a request for service online and hours later I got a call from Clint. He was upfront t about the fact that I would need to leave the truck overnight (which was fine) I needed an A/C issue diagnosed and fixed, a tire pressure sensor replaced and the transmission serviced. 24 hours after I dropped it off everything had being identified and fixed. It took me all of 4 minutes to pay, pick up my truck and be on my way. It was a little pricy but I think that’s just the cost of knowing it was done well and quickly. I’ll definitely be back!
Staff was super friendly and very helpful. Got me in and out.
Clint in service knows his job and does it well.
In and out fast.
Kristian was excellent and knowledgeable about the vehicle. Helped me with my trade in and got me where I wanted to be to get the deal done. Overall, great experience and excellent customer service from everyone involved.
had oil change
I had brought my car in for a follow up from the previous fall. The car needed to be inspected to determine if the problem had been fixed that fall. I brought it in on a Friday afternoon, and they called me Monday and told me they had inspected it and the problem was resolved. They also checked my brakes since we were hearing a noise. Determined that brakes were fine and did not require service. Quick and efficient service, and they were honest with me, did not try to give service that was not needed. That does not always happen at other places. Thanks Richard Karr service department.
I wish I'd purchased from your dealership. Your Service Staff has been incredibly kind, polite, AND professional! I can only imagine your sales people are just as great! Thank you.
Mike Lee was absolutely great! Great customer service couldn't ask for anything better.
The team helped me tremendously, went over the norm to make sure my truck was running great.
Work was done on time the price was fair. I was treated with courtesy and kept informed
The staff and techs are friendly, knowledgeable, and easy to talk to!
The only No BS dealer I’d ever been to, definitely appreciate everyone I’d worked with, especially Ty!
Awesome staff. They take care of you as soon as you show up.
Yes My husband purchased our vehicle from Richard Karr over 2 years ago and we Enjoy Our Cadillac SRX... Our sales guy was Ty... We Have All Our Maintenance done at Richard Karr too...
Treated courteous and fast service
Always a pleasure doing business at My dealership Richard Karr Motors. The service is always excellent. Very prompt. And always very good to see familiar faces. From our salesman Daniel Riojas, through the service department. Tracy, Leonard, John, And Clint. That is why we keep coming back .Thank you all!
Thomas did a great job of sitting me down and explaining the process in ordering the truck and all the options available. The truck was ordered in early November and arrived in mid-December. I was satisfied with what I received and how they prepared the truck for delivery. Highly recommend.