Welcome to Richard Karr Cadillac

Kristian was excellent and knowledgeable about the vehicle. Helped me with my trade in and got me where I wanted to be to get the deal done. Overall, great experience and excellent customer service from everyone involved.

I had brought my car in for a follow up from the previous fall. The car needed to be inspected to determine if the problem had been fixed that fall. I brought it in on a Friday afternoon, and they called me Monday and told me they had inspected it and the problem was resolved. They also checked my brakes since we were hearing a noise. Determined that brakes were fine and did not require service. Quick and efficient service, and they were honest with me, did not try to give service that was not needed. That does not always happen at other places. Thanks Richard Karr service department.

had oil change

I had brought my car in for a follow up from the previous fall. The car needed to be inspected to determine if the problem had been fixed that fall. I brought it in on a Friday afternoon, and they called me Monday and told me they had inspected it and the problem was resolved. They also checked my brakes since we were hearing a noise. Determined that brakes were fine and did not require service. Quick and efficient service, and they were honest with me, did not try to give service that was not needed. That does not always happen at other places. Thanks Richard Karr service department.

John was wonderful! Provided information that I didn't quite understand, but was patient as I had my son listen in and explain. Thank you for understanding my ignorance, John. I will definitely go back for my PM!

Mike Lee was absolutely great! Great customer service couldn't ask for anything better.

The team helped me tremendously, went over the norm to make sure my truck was running great.

Work was done on time the price was fair. I was treated with courtesy and kept informed

I had an appointment but arrived early. They worked me in early. The folks there are always courteous, knowledgeable, attentive, and helpful!!! I also witnessed a customer come in that was less than courteous, but he was treated professionally and tactfully! Good job!!!

Amazing

The only No BS dealer I’d ever been to, definitely appreciate everyone I’d worked with, especially Ty!

Awesome staff. They take care of you as soon as you show up.

Yes My husband purchased our vehicle from Richard Karr over 2 years ago and we Enjoy Our Cadillac SRX... Our sales guy was Ty... We Have All Our Maintenance done at Richard Karr too...

Treated courteous and fast service

Always a pleasure doing business at My dealership Richard Karr Motors. The service is always excellent. Very prompt. And always very good to see familiar faces. From our salesman Daniel Riojas, through the service department. Tracy, Leonard, John, And Clint. That is why we keep coming back .Thank you all!

Thomas did a great job of sitting me down and explaining the process in ordering the truck and all the options available. The truck was ordered in early November and arrived in mid-December. I was satisfied with what I received and how they prepared the truck for delivery. Highly recommend.

Great Service

Visited with Thomas while I was there and he is just a joy to be with and I thank you for the great service!

I will be going back to Richard Karr next year to trade in my sweet Billy for another vehicle.

Great

Nice ppl to deal with

Richard Karr Motors was extremely kind and easy to work with. They were quick with their responses, clear with what was happening, and went out of their way to make sure I had a ride to and from the dealership while my car was being serviced. I will definitely be coming back!

Always a great experience due to exceptional customer service.

Had service performed on my pickup. Ease scheduling and promptness when doing the service and a great coffee room while waiting.

Just WOW. Ty and Jenifer are a dream team!! How refreshing for two salesman to work together and help each other! Thank you for the best car buying experience ever. …not to mention my car is absolutely OUT OF THIS WORLD!