Welcome to Richard Karr Cadillac

Good job overall. Paint did not match. !!!!!!!!!!!!!!

We were treated as a valued customer. Daniel Riojas was awesome in finding the right truck for us. He was attentive at every step of the process. We got the price we wanted. Daniel spent time with us going over the truck features. Very helpful.

Ty Smith was awesome, very knowledgeable on the Denali truck that I purchased. The financing manger Mrs. De La Rosa was very helpful and explained everything perfectly.

Everything went well. Only problem I have is I got a flat the next day no fault of y’all’s. Had a nail in tire and when I went to get it fixed at discount tire they brought it to my attention that when the tires were rotated the tpms sensors were not recalibrated to where the tire was.

I can’t remember how many vehicles my wife and I have bought over the last 30 years going back to the Frank Weaver days and working with the sales staff. It’s always been a pleasure working with everyone. However, going forward, there will be one person we will dearly miss when closing the next deal, with the absence of one Rick Rapson. We look forward to taking possession of our new Denali once it arrives and working with Daniel on future purchases.

Always great customer service.

Jenifer Twitty the Sales Consultant did an outstanding job keeping me updated with the ordering process. From approval date all the way to built date. She called me when the truck was delivered and showed me all the ends and outs before I left the lot. 5 Star Sales Consultant. Because of her work ethic I will be purchasing another vehicle with 6 to 9 months and sending anyone I know that looking for a new or used vehicle to Jenifer Twitty. Thanks

Finally found our Enclave 4 hours away in Waco, TX. Our salesman Jose Sotomayor was wonderful to work with and Rick Rapson in finance made the buying process seamless. Would make the trip from Galveston to Waco again to buy from this Dealer.

Great staff to start with Ready to get me to my job Driver knew the best way to get to my work place around all the construction Had me back in my truck in an hour

Thomas Contreras is great!

Great folks awesome customer service

Thomas Contreras was great to contact me as soon as a vehicle that met my requirements was available. Thomas made sure he was ready for my arrival and got me over to finance asap. Rick Rapson in finance was prepared for me with all my finance complete and got me in and out of finance faster than any other vehicle I have purchased before. Great group at Richard Karr.

Pleased with the service from Jose!! He is recommended!!

Ty worked hard with Barbara to find us a car and get qualified with the down payment we had the payment is high but they did their best

Ty Smith was our salesman. I have to say it was the most pleasant sales experience I have been a part of. I definitely recommend him! Thanks for not making buying a car the torture it can be!

Great Service

It was great! Jennifer and Barbara were amazing! I love my new vehicle! Thank yall sooo much!

They always take of me and wife for anything on our Vehicles

Clint updated every day as to progress and the courtesy driving was most helpful and friendly

very friendly

Great service department.

I love our Richard Karr Motors here in Waco. I have always been treated with the utmost courtesy, professionalism, and reasonable pricing. This last visit was no different. Many thanks to a top-notch service department.

Ty Smith sold me my car. He was Absolutely Outstanding!!! He took his time in explaining all the buttons on my new car. Everyone was friendly and courteous that I had contact with. I've bought 2 vehicles from Richard Karr and I tell everyone they should go by and visit if they are looking for a new car or truck. Thank you all for your help. I love my new SUV.

I ordered my Yukon diesel in June and received it in December due to the chip shortage. Despite my frustration with the GMC factory, Thomas and Mike were always sympathetic, always responded to my requests right away, and went up and beyond in getting updates for me. When my Yukon finally arrived, both of them made the purchase experience go smoothly; from the moment I arrived till the moment I drove off only took about 90 minutes. Thank you Thomas and Mike!

Very professional